Returns & Exchanges

At MiniNail, we stand by the quality of our electronic heating controllers and accessories. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery provided they are in new, unused condition with original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the device and all included components in the original box to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier to send the package back to our service center for inspection.

• 4.
  Receive Your Refund

  Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days.